Customer Service Sales Associate

The Hertz Corporation - Philadelphia, PA

Full-time - Entry Level

Philadelphia, PA

5,001-10,000 employees

Rental and Leasing Services

About the position

The Counter Sales Representative at Hertz is responsible for consulting with customers regarding their rental needs, maximizing revenue opportunities by actively promoting products and services, and ensuring exceptional customer service. This role requires strong communication skills, multitasking abilities, and a proactive approach to upselling and overcoming customer objections.

Responsibilities

• Consult with customers on their Hertz rental needs.
• Maximize revenue opportunities by offering products and services.
• Overcome customer objections to ensure satisfaction.
• Provide world-class customer service and sales support.

Requirements

• Strong oral and written communication skills.
• Ability to build relationships with customers.
• Strong multitasking abilities.
• Proven ability to upsell and overcome objections.
• High level of ownership, accountability, and initiative.

Benefits

• Up to 40% off the base rate of any standard Hertz rental.
• Medical, Dental & Vision plan options.
• Retirement programs, including 401(k) employer matching.
• Paid Parental Leave & Adoption Assistance.
• Employee Assistance Program for employees & family.
• Educational Reimbursement & Discounts.
• Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness.
• Perks & Discounts - Theme Park Tickets, Gym Discounts & more.