Customer Service / Sales Coordinator

Brightpath Kids - Windsor, CT

Full-time - Entry Level

Windsor, CT

Social Assistance

About the position

The Client Services Coordinator at BrightPath Kids is responsible for supporting the Child Care Enrollment team by assisting customers with inquiries and fostering interest among potential clients. This role involves managing enrollment programs, updating sales processes, and maintaining accurate records in the CRM system, all while effectively communicating the brand's identity to prospective parents.

Responsibilities

• Managing and evolving new enrollment programs
• Updating sales processes, materials, and training
• Developing and maintaining accurate records within the Customer Relationship Management (CRM) system
• Communicating BrightPath's brand identity and points of differentiation to potential parents
• Performing positive relationship development

Requirements

• 1 year in a customer support or sales role preferred, but not required
• Strong in-person and virtual communication skills
• Ability to plan, organize, and manage time effectively
• Ability to work efficiently under tight deadlines
• Close attention to detail
• Experience with CRM system an asset

Benefits

• Paid holidays
• Health insurance
• Dental insurance
• Tuition reimbursement
• Paid time off
• Vision insurance
• 401(k) matching
• Life insurance
• Childcare