Industrial Electric Wire - New Berlin, WI
posted 4 days ago
- Intern
New Berlin, WI
Merchant Wholesalers, Durable Goods
About the position
The Customer Service Intern is assigned to the Sales group to work collaboratively with the team in supporting the customer service activities; assisting with on time delivery, order entry and customer master record maintenance to assure IEWC provides customer service excellence.
Responsibilities
- Work collaboratively with Sales; extracting and filtering data for open orders to ensure on time delivery
- Work collaboratively with Sales to ensure orders are entered accurately and efficiently
- Maintain accurate and updated data within Customer Master Records
- Partnership with Sales to deliver customer excellence.
- Update delivery in the computerized system
- Accuracy and completeness through all means of communication
- Actively participate in opportunities to improve individual knowledge of the company, products, markets and systems.
- Follow a path of continuous improvement, using internal resources to enhance technical knowledge and sales skill levels.
- Maintain technical competency and customer service skills.
- Follow and comply with all safety and work rules and regulations.
- Maintain departmental housekeeping standards.
Requirements
- An Associate's or Bachelor's in the Business Administration Program.
- A valid driver's license.
- Ability to define problems, collect data, establish facts and draw valid conclusions.
- Ability to interpret an extensive variety of technical and business information and deal with several abstract and concrete variables.
- Ability to work in a Windows environment, to work with your department's business applications and with standard current computer applications.
