Customer Service & Sales Representative

About the position

Becky Craycraft Insurance Agency in Lubbock, Texas, is seeking a Full-Time Customer Service/Sales Representative. This role focuses on providing exceptional customer service to clients, addressing their queries, and ensuring they have the necessary coverage. The ideal candidate will possess a positive attitude and strong rapport-building skills, contributing to the agency's commitment to top-notch customer service.

Responsibilities

• Process customer policy change requests.
• Handle all incoming claim calls from customers and follow-up.
• Provide exceptional customer service and support.

Requirements

• Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
• Possess an upbeat, positive and enthusiastic attitude.
• Be a great self-starter with a sense of urgency.
• Excellent Communication/interpersonal skills.

Benefits

• Annual Base Salary + Commission + Bonus Opportunities
• Paid Time Off (PTO)
• Mon-Fri Schedule
• Career Growth Opportunities