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Customer Service - Self Storage Manager
Public Storage - Spring Valley, NV
posted 3 months ago
About the position
The Customer Service - Self Storage Manager at Public Storage is responsible for managing multiple self-storage locations, providing excellent customer service, and ensuring the facilities are well-maintained and operational. This role involves assessing customer needs, conducting daily inspections, managing payments, and performing maintenance tasks. The position offers opportunities for performance-based bonuses and requires a valid driver's license for travel between locations.
Responsibilities
- Manage multiple self-storage locations independently.
- Assess customer storage needs and provide recommendations.
- Conduct daily inspections of storage units to confirm inventory and availability.
- Audit cash drawers and make bank deposits.
- Assist customers with payment reminders and collection calls.
- Perform cleaning and maintenance tasks to maintain facility appearance.
Requirements
- Experience in customer service or sales environments such as retail, restaurant, or service-based companies.
- Valid driver's license and ability to use personal vehicle for work-related travel.
Nice-to-haves
- Experience in property management or real estate is a plus.
Benefits
- Medical, Dental, Vision insurance
- 401k with matching contributions
- Paid time off and sick time
- Company paid life and accidental death insurance
- Exclusive vendor discounts
- Mileage reimbursement for travel between properties
- On-site company housing available at select locations
- Performance-based bonuses for property managers
