Public Storage - Arlington Heights, IL

posted 5 months ago

Full-time
Arlington Heights, IL
Real Estate

About the position

As a Self Storage Manager at Public Storage, you will play a crucial role in the self-storage industry leader, working independently across multiple locations. Your primary responsibility will be to assess customer storage needs and provide tailored suggestions, which may include selling packing and moving supplies. You will conduct daily inspections of storage units to confirm inventory and availability, ensuring that spaces are ready to rent. Additionally, you will be responsible for auditing cash drawers and making bank deposits as part of the daily business operations. Customer engagement is key, as you will help keep customers current with their payments and make reminder and collection calls when necessary. The role requires a blend of indoor and outdoor work, with property managers spending up to 50% of their time in outdoor environments. You will need to perform physical tasks such as cleaning and maintaining the property, which includes sweeping and mopping interior areas and ensuring the exterior grounds are clean and free of debris. The position offers the opportunity to earn performance-based bonuses, making it a rewarding role for those who excel in customer service and sales.

Responsibilities

  • Assess customer storage needs and provide suggestions for packing and moving supplies.
  • Conduct daily inspections of storage units to confirm inventory and availability.
  • Audit cash drawers and make bank deposits as part of daily operations.
  • Engage with customers to keep them current with payments and make reminder and collection calls when necessary.
  • Perform cleaning and maintenance tasks to maintain property appearance and functionality.

Requirements

  • Experience in customer service-centered sales environments such as retail, restaurant, or service-based companies.
  • Valid driver's license and ability to utilize own vehicle for travel between work locations.

Benefits

  • Medical, Dental, Vision insurance
  • 401k with match
  • Paid time off and sick time
  • Flexible spending account
  • Company paid life and accidental death insurance
  • Exclusive vendor discounts
  • Mileage reimbursement for travel between properties
  • On-site company housing available at many locations (performance and tenure required for eligibility)
  • Performance-based bonuses for Property Managers
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