Customer Service - Self Storage Manager

$31,200 - $31,200/Yr

Public Storage - Shreveport, LA

Full-time - Entry Level

Shreveport, LA

Real Estate

About the position

The Self Storage Manager at Public Storage is responsible for overseeing multiple storage facilities, ensuring customer satisfaction, and maintaining the properties. This role involves assessing customer needs, managing inventory, performing daily inspections, and handling financial transactions. The position offers opportunities for independent work and performance-based bonuses.

Responsibilities

• Manage multiple storage facilities and ensure customer satisfaction.
• Assess customer storage needs and provide recommendations.
• Sell packing and moving supplies to customers.
• Conduct daily inspections of storage units to confirm inventory and availability.
• Audit cash drawers and make bank deposits as required.
• Make reminder and collection calls to customers regarding payments.
• Perform cleaning and maintenance tasks to maintain property appearance.

Requirements

• Experience in customer service or sales environments such as retail, restaurant, or service-based companies.
• Valid driver's license and ability to use personal vehicle for work-related travel.

Nice-to-haves

• Experience in property management or self-storage industry.

Benefits

• 401(k) matching
• Dental insurance
• Health insurance
• Mileage reimbursement
• Paid time off
• Vision insurance