Customer Service - Self Storage Manager

$36,920 - $36,920/Yr

Public Storage - Lakewood, CA

Full-time - Entry Level

Lakewood, CA

1,001-5,000 employees

Real Estate

About the position

The Customer Service - Self Storage Manager at Public Storage is responsible for managing multiple storage facilities, providing excellent customer service, and ensuring the smooth operation of the properties. This role involves assessing customer needs, conducting daily inspections, handling cash transactions, and maintaining the cleanliness and appeal of the facilities. The position offers flexibility in scheduling and the opportunity to earn performance-based bonuses.

Responsibilities

• Manage multiple storage locations independently.
• Assess customer storage needs and suggest appropriate solutions.
• Conduct daily inspections of storage units to confirm inventory and availability.
• Audit cash drawers and make bank deposits as required.
• Assist customers with payments and make reminder and collection calls when necessary.
• Perform cleaning and maintenance tasks to ensure the facilities are presentable.

Requirements

• Experience in customer service or sales environments such as retail, restaurant, or service-based companies.
• Valid driver's license and ability to use personal vehicle for work-related travel.

Benefits

• Medical, Dental, Vision insurance
• 401k with matching contributions
• Paid time off and sick time
• Company paid life and accidental death insurance
• Exclusive vendor discounts
• Mileage reimbursement for travel between properties
• On-site company housing available at select locations
• Performance-based bonuses for Property Managers