Customer Service - Self Storage Manager

$32,240 - $32,240/Yr

Public Storage - Kentwood, MI

Full-time

Kentwood, MI

1,001-5,000 employees

Real Estate

About the position

The Self Storage Manager at Public Storage is responsible for overseeing multiple storage facilities, ensuring customer satisfaction, and maintaining the operational efficiency of the properties. This role involves working independently, conducting daily inspections, managing inventory, and handling customer interactions related to storage needs. The position offers flexible scheduling and the opportunity for performance-based bonuses.

Responsibilities

• Manage multiple storage facilities and ensure operational efficiency.
• Assess customer storage needs and provide appropriate solutions, including selling packing and moving supplies.
• Conduct daily inspections of storage units to confirm inventory and availability.
• Audit cash drawers and make bank deposits as part of daily operations.
• Assist customers with payment reminders and collection calls when necessary.
• Perform cleaning and maintenance tasks to maintain the property’s curb appeal.

Requirements

• Experience in customer service or sales environments such as retail, restaurant, or service-based companies.
• Valid driver's license and ability to use personal vehicle for travel between locations.

Benefits

• Medical, Dental, Vision insurance
• 401k with matching contributions
• Paid time off and sick time
• Flexible spending account
• Company paid life and accidental death insurance
• Exclusive vendor discounts
• Mileage reimbursement for travel between properties
• On-site company housing available at select locations
• Performance-based bonuses for property managers