Public Storage - Canton, MI
posted 4 months ago
As a Customer Service - Self Storage Manager at Public Storage, you will play a crucial role in managing multiple self-storage locations while providing exceptional customer service. This position allows you to work independently, balancing responsibilities both inside and outside the facilities. Your primary focus will be to assess customer storage needs and make appropriate suggestions, which may include selling packing and moving supplies. You will conduct daily inspections of storage units to confirm inventory and availability, ensuring that spaces are ready to rent. Additionally, you will be responsible for auditing cash drawers and making bank deposits as part of the daily business operations. In this role, you will also assist customers in staying current with their payments, which may involve making reminder and collection calls when necessary. The position requires physical activity, including the ability to transport and lift items weighing up to 35 pounds. You will spend a significant portion of your time outdoors, walking around the facilities, climbing stairs, and opening large doors. Daily maintenance tasks, such as sweeping and mopping interior areas and maintaining the exterior grounds, will also be part of your responsibilities. Public Storage is committed to providing a supportive work environment, and our Property Managers have the opportunity to earn performance-based bonuses. We offer flexible and full-time schedules, allowing you to work between the hours of 9:30 am and 6 pm, with weekends until 5 pm. Employees who work an average of 20+ hours become eligible for full-time benefits, which include medical, dental, vision, 401k with match, paid time off, sick time, and flexible spending options. On-site company housing is available at many locations, subject to performance and tenure requirements. Join us and be part of a team recognized for its great work culture and commitment to diversity and inclusion.