Customer Service - Self Storage Manager

$31,200 - $31,200/Yr

Public Storage - Melissa, TX

Full-time - Entry Level

Melissa, TX

1,001-5,000 employees

Real Estate

About the position

The Customer Service - Self Storage Manager at Public Storage is responsible for managing multiple storage locations, providing excellent customer service, and ensuring the facilities are well-maintained and ready for customers. This role involves assessing customer needs, conducting daily inspections, handling cash management, and maintaining communication with customers regarding payments.

Responsibilities

• Manage multiple self-storage locations independently.
• Assess customer storage needs and provide recommendations.
• Sell packing and moving supplies to customers.
• Conduct daily inspections of storage units to confirm inventory and availability.
• Audit cash drawers and make bank deposits as part of daily operations.
• Make reminder and collection calls to customers regarding payments.
• Perform cleaning and maintenance tasks to ensure facilities are presentable.

Requirements

• Experience in customer service or sales environments such as retail, restaurant, or service-based companies.
• Valid driver's license and ability to use personal vehicle for travel between locations.

Benefits

• Medical, Dental, Vision insurance
• 401k with matching contributions
• Paid time off and sick time
• Flex spending account
• Company paid life and accidental death insurance
• Exclusive vendor discounts
• Mileage reimbursement for travel between properties
• On-site company housing available at select locations
• Performance-based bonuses for Property Managers