Customer Service-Self Storage Manager

$32,947 - $41,954/Yr

Public Storage - Fort Walton Beach, FL

Full-time - Entry Level

Fort Walton Beach, FL

Real Estate

About the position

The Customer Service-Self Storage Manager at Public Storage is responsible for managing multiple storage locations, providing excellent customer service, and ensuring the facilities are well-maintained and ready for customers. This role involves both indoor and outdoor work, requiring the manager to assess customer needs, conduct inspections, and handle financial transactions.

Responsibilities

• Manage multiple storage locations independently.
• Assess customer storage needs and suggest appropriate solutions, including selling packing and moving supplies.
• Conduct daily inspections of storage units to confirm inventory and availability.
• Audit cash drawers and make bank deposits as part of daily operations.
• Assist customers with payment reminders and collection calls when necessary.

Requirements

• Experience in customer service or sales environments such as retail, restaurant, or service-based companies.
• Valid driver's license and ability to use personal vehicle for travel between locations.

Benefits

• Mileage reimbursement for travel between work locations.