Customer Service - Self Storage Manager

$31,200 - $32,240/Yr

Public Storage - Fort Wayne, IN

Full-time - Entry Level

Remote - Fort Wayne, IN

5,001-10,000 employees

Real Estate

About the position

The Customer Service - Self Storage Manager at Public Storage is responsible for managing multiple storage locations, providing excellent customer service, and ensuring the facilities are well-maintained and ready for rental. This role involves both indoor and outdoor work, including customer interactions, inventory management, and daily maintenance tasks.

Responsibilities

• Manage multiple storage locations independently.
• Assess customer storage needs and provide recommendations.
• Conduct daily inspections of storage units to confirm inventory and availability.
• Audit cash drawers and make bank deposits.
• Assist customers with payment reminders and collection calls.
• Perform cleaning and maintenance tasks to ensure curb appeal.

Requirements

• Experience in customer service or sales environments such as retail, restaurant, or service-based companies.
• Valid driver's license and ability to use personal vehicle for travel between locations.

Nice-to-haves

• Experience in property management or real estate.
• Familiarity with inventory management systems.

Benefits

• Medical, Dental, Vision insurance
• 401k with matching contributions
• Paid time off and sick time
• Company paid life and accidental death insurance
• Exclusive vendor discounts
• Mileage reimbursement for travel between properties
• On-site company housing at select locations
• Performance-based bonuses for property managers