Customer Service - Self Storage Manager

$34,320 - $34,320/Yr

Public Storage - Romeoville, IL

Full-time

Romeoville, IL

Real Estate

About the position

The Self Storage Manager at Public Storage is responsible for overseeing multiple storage facilities, ensuring customer satisfaction, and maintaining the properties. This role involves assessing customer needs, managing inventory, performing daily inspections, and handling financial transactions. The position offers flexibility in scheduling and the opportunity for performance-based bonuses.

Responsibilities

• Work independently at multiple locations, both inside and outside.
• Assess customer storage needs and make suggestions, including selling packing and moving supplies.
• Conduct daily storage unit inspections to confirm inventory and availability.
• Audit cash drawers and make bank deposits as part of daily business operations.
• Assist customers with payment reminders and collection calls when necessary.
• Perform cleaning and daily maintenance tasks, including sweeping/mopping interior areas and maintaining exterior grounds.

Requirements

• Experience in customer service-centered sales environments such as retail, restaurant, or service-based companies.
• Valid driver's license and ability to utilize own vehicle for travel between work locations.

Benefits

• Medical, Dental, Vision insurance
• 401k with matching contributions
• Paid time off and sick time
• Company paid life and accidental death insurance
• Exclusive vendor discounts
• Mileage reimbursement for travel between properties
• On-site company housing available at many locations (performance and tenure required for eligibility)
• Performance-based bonuses for Property Managers