Customer Service-Self Storage Manager

$34,320 - $34,320/Yr

Public Storage - Danbury, CT

Full-time - Entry Level

Danbury, CT

Real Estate

About the position

The Customer Service-Self Storage Manager at Public Storage is responsible for managing multiple self-storage locations, providing excellent customer service, and ensuring the facilities are well-maintained and ready for customers. This role involves assessing customer needs, conducting daily inspections, managing cash transactions, and maintaining the overall cleanliness and appeal of the properties. The position offers flexible scheduling and the opportunity to earn performance-based bonuses.

Responsibilities

• Manage multiple self-storage locations independently.
• Assess customer storage needs and provide recommendations.
• Sell packing and moving supplies to customers.
• Conduct daily inspections of storage units to confirm inventory and availability.
• Audit cash drawers and make bank deposits as part of daily operations.
• Assist customers with payment reminders and collection calls when necessary.
• Perform cleaning and maintenance tasks to ensure facilities are presentable and free of debris.

Requirements

• Experience in customer service or sales environments such as retail, restaurant, or service-based companies.
• Valid driver's license and ability to use personal vehicle for travel between locations.

Benefits

• Medical, Dental, Vision insurance
• 401k with matching contributions
• Paid time off and sick time
• Flexible spending account
• Company paid life and accidental death insurance
• Exclusive vendor discounts
• Mileage reimbursement for travel between properties
• On-site company housing available at select locations
• Performance-based bonuses for property managers