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Customer Service Self Storage Manager
Public Storage - Elmwood, LA
posted about 2 months ago
About the position
The Customer Service - Self Storage Manager at Public Storage is responsible for managing multiple storage locations, providing excellent customer service, and ensuring the facilities are well-maintained and ready for customers. This role involves assessing customer needs, conducting daily inspections, handling cash management, and maintaining a clean and appealing environment. The position offers flexible scheduling and the opportunity to earn performance-based bonuses.
Responsibilities
- Manage multiple storage locations independently.
- Assess customer storage needs and provide recommendations.
- Sell packing and moving supplies to customers.
- Conduct daily inspections of storage units to confirm inventory and availability.
- Audit cash drawers and make bank deposits as part of daily operations.
- Assist customers with payment reminders and collection calls when necessary.
- Perform cleaning and maintenance tasks to keep the facilities in good condition.
Requirements
- Experience in customer service or sales environments such as retail, restaurant, or service-based companies.
- Valid driver's license and ability to use personal vehicle for work-related travel.
Benefits
- Medical, Dental, Vision insurance
- 401k with matching contributions
- Paid time off and sick time
- Flexible spending account
- Company paid life and accidental death insurance
- Exclusive vendor discounts
- Mileage reimbursement for travel between properties
- On-site company housing available at select locations
- Performance-based bonuses for property managers
