Customer Service - Self Storage Manager

$36,920 - $36,920/Yr

Public Storage - Long Beach, CA

Full-time

Long Beach, CA

Real Estate

About the position

The Self Storage Manager at Public Storage is responsible for overseeing multiple storage facilities, ensuring customer satisfaction, and maintaining the properties. This role involves independent work, customer interaction, and various administrative tasks, including cash handling and property maintenance. The manager will also have opportunities for performance-based bonuses and will work flexible schedules.

Responsibilities

• Assess customer storage needs and make suggestions, including selling packing and moving supplies.
• Conduct daily storage unit inspections to confirm inventory and availability.
• Audit cash drawers and make bank deposits as part of daily business operations.
• Assist customers with payments and make reminder and collection calls when necessary.
• Perform cleaning and daily maintenance tasks, including sweeping/mopping interior areas and maintaining exterior grounds.

Requirements

• Experience in customer service-centered sales environments such as retail, restaurant, or service-based companies.
• Valid driver's license and ability to utilize own vehicle for travel between work locations.

Benefits

• Medical, Dental, Vision insurance
• 401k with match
• Paid time off
• Sick time
• Flexible spending account
• Company paid life and accidental death insurance
• Exclusive vendor discounts
• Mileage reimbursement for travel between properties
• On-site company housing available at many locations
• Performance-based bonuses for Property Managers