Customer Service - Self Storage Manager

$36,920 - $36,920/Yr

Public Storage - Los Angeles, CA

Full-time - Entry Level

Los Angeles, CA

Real Estate

About the position

The Self Storage Manager at Public Storage is responsible for overseeing multiple storage facilities, ensuring customer satisfaction, and managing daily operations. This role involves assessing customer needs, maintaining inventory, handling cash transactions, and performing property maintenance tasks. The position offers opportunities for performance-based bonuses and requires a valid driver's license for travel between locations.

Responsibilities

• Manage daily operations at multiple storage facilities.
• Assess customer storage needs and provide recommendations.
• Conduct daily inspections of storage units to confirm inventory and availability.
• Audit cash drawers and make bank deposits.
• Assist customers with payments and make reminder and collection calls.
• Perform cleaning and maintenance tasks to maintain property appearance.

Requirements

• Experience in customer service or sales environments such as retail, restaurant, or service-based companies.
• Valid driver's license and ability to utilize own vehicle for work-related travel.

Nice-to-haves

• Experience in property management or self-storage industry.

Benefits

• 401(k) matching
• Dental insurance
• Health insurance
• Mileage reimbursement
• Paid time off
• Vision insurance