Public Storage - Torrance, CA

posted 7 days ago

Full-time - Entry Level
Torrance, CA
1,001-5,000 employees
Real Estate

About the position

The Customer Service - Self Storage Manager at Public Storage is responsible for managing multiple storage locations, providing excellent customer service, and ensuring the facilities are well-maintained and operational. This role involves assessing customer needs, conducting daily inspections, handling cash transactions, and maintaining property standards. The position offers flexibility in scheduling and opportunities for performance-based bonuses.

Responsibilities

  • Manage multiple storage locations independently.
  • Assess customer storage needs and suggest appropriate solutions.
  • Conduct daily inspections of storage units to confirm inventory and availability.
  • Audit cash drawers and make bank deposits as part of daily operations.
  • Assist customers with payments and make reminder and collection calls when necessary.
  • Perform cleaning and maintenance tasks to maintain property appearance.

Requirements

  • Experience in customer service or sales environments such as retail, restaurant, or service-based companies.
  • Valid driver's license and ability to use personal vehicle for work-related travel.

Benefits

  • Medical, Dental, Vision insurance
  • 401k with matching contributions
  • Paid time off and sick time
  • Company paid life and accidental death insurance
  • Exclusive vendor discounts
  • Mileage reimbursement for travel between properties
  • On-site company housing at select locations
  • Performance-based bonuses for Property Managers
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