Customer Service - Self Storage Manager

$34,320 - $34,320/Yr

Public Storage - Lansing, IL

Full-time - Entry Level

Lansing, IL

Real Estate

About the position

The Self Storage Manager at Public Storage is responsible for managing multiple storage facilities, ensuring customer satisfaction, and maintaining the properties. This role involves assessing customer needs, conducting inspections, managing payments, and performing maintenance tasks. The position offers flexibility in scheduling and the opportunity for performance-based bonuses.

Responsibilities

• Manage multiple storage facilities independently.
• Assess customer storage needs and provide recommendations.
• Sell packing and moving supplies to customers.
• Conduct daily inspections of storage units to confirm inventory and availability.
• Audit cash drawers and make bank deposits.
• Assist customers with payment reminders and collection calls.
• Perform cleaning and maintenance tasks to maintain property appearance.

Requirements

• Experience in customer service or sales environments such as retail, restaurant, or service-based companies.
• Valid driver's license and ability to use personal vehicle for travel between locations.

Benefits

• Medical, Dental, Vision insurance
• 401k with matching contributions
• Paid time off and sick time
• Flexible spending account
• Company paid life and accidental death insurance
• Exclusive vendor discounts
• Mileage reimbursement for travel between properties
• On-site company housing available at select locations
• Performance-based bonuses for property managers