Customer Service - Self Storage Manager

$39,832 - $39,832/Yr

Public Storage - Parker, CO

Full-time - Entry Level

Parker, CO

Real Estate

About the position

The Self Storage Manager at Public Storage is responsible for overseeing multiple storage facilities, ensuring customer satisfaction, and maintaining the operational efficiency of the properties. This role involves working independently, managing customer interactions, conducting inspections, and performing maintenance tasks to uphold the quality of the storage units and grounds.

Responsibilities

• Manage multiple storage locations independently.
• Assess customer storage needs and provide recommendations.
• Sell packing and moving supplies to customers.
• Conduct daily inspections of storage units to confirm inventory and availability.
• Audit cash drawers and make bank deposits as required.
• Assist customers with payment reminders and collection calls.
• Perform cleaning and maintenance tasks to maintain property appearance.

Requirements

• Experience in customer service or sales environments such as retail, restaurant, or service-based companies.
• Valid driver's license and ability to use personal vehicle for work-related travel.

Nice-to-haves

• Experience in property management or real estate is a plus.

Benefits

• 401(k) matching
• Dental insurance
• Health insurance
• Mileage reimbursement
• Paid time off
• Vision insurance