Public Storage - Kailua, HI

posted 4 months ago

Full-time
Kailua, HI
Real Estate

About the position

As a Self Storage Manager at Public Storage, you will play a crucial role in managing multiple storage facilities independently. This position allows you to work both indoors and outdoors, providing a dynamic work environment. Your primary responsibility will be to assess customer storage needs and offer tailored solutions, which may include selling packing and moving supplies. You will conduct daily inspections of storage units to ensure inventory accuracy and availability, ensuring that all spaces are ready for rental. Additionally, you will be responsible for auditing cash drawers and making bank deposits as part of the daily operations. Customer service is at the heart of this role, as you will assist customers with payment reminders and collection calls when necessary. The role requires a proactive approach to maintaining the facilities, which includes performing cleaning and maintenance tasks to uphold the curb appeal and cleanliness of the property. You will spend a significant portion of your time outdoors, which may involve walking around the facilities, climbing stairs, and managing large doors. This position is ideal for individuals who thrive in a customer-focused environment and enjoy a mix of administrative and hands-on tasks.

Responsibilities

  • Assess customer storage needs and provide suggestions for packing and moving supplies.
  • Conduct daily inspections of storage units to confirm inventory and availability.
  • Audit cash drawers and make bank deposits as part of daily operations.
  • Assist customers with payment reminders and collection calls when necessary.
  • Perform cleaning and maintenance tasks to maintain the property’s curb appeal.
  • Manage multiple locations independently, ensuring all facilities are well-maintained.

Requirements

  • Experience in customer service-centered sales environments such as retail, restaurant, or service-based companies.
  • Valid driver's license and ability to utilize own vehicle for travel between locations.

Benefits

  • Medical, Dental, Vision insurance
  • 401k with matching contributions
  • Paid time off and sick time
  • Flexible spending account
  • Company paid life and accidental death insurance
  • Exclusive vendor discounts
  • Mileage reimbursement for travel between properties
  • On-site company housing available at select locations based on performance and tenure
  • Performance-based bonuses for Property Managers
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