Public Storage - West Chester, PA

posted 5 months ago

Full-time
West Chester, PA
Real Estate

About the position

As a Self Storage Manager at Public Storage, you will play a crucial role in the self-storage industry leader, working independently across multiple locations. Your primary responsibility will be to assess customer storage needs and provide tailored suggestions, which may include selling packing and moving supplies. You will conduct daily inspections of storage units to confirm inventory and availability, ensuring that spaces are ready to rent. Additionally, you will be responsible for auditing cash drawers and making bank deposits as part of the daily business operations. Customer service is at the heart of this role, as you will assist customers in staying current with their payments and may need to make reminder and collection calls when necessary. The position requires a blend of indoor and outdoor work, with property managers spending up to 50% of their time in outdoor environments. You will need to perform physical tasks such as lifting and moving items weighing up to 35 pounds, climbing stairs, and maintaining the cleanliness and curb appeal of the property through daily maintenance tasks like sweeping and mopping. This role offers the opportunity to earn performance-based bonuses, making it both rewarding and dynamic.

Responsibilities

  • Assess customer storage needs and make suggestions, including selling packing and moving supplies.
  • Conduct daily storage unit inspections to confirm inventory and availability.
  • Audit cash drawers and make bank deposits as part of daily business operations.
  • Assist customers in staying current with payments and make reminder and collection calls when required.
  • Perform cleaning and daily maintenance tasks, including sweeping/mopping interior areas and maintaining exterior grounds.

Requirements

  • Experience in customer service-centered sales environments such as retail, restaurant, fast food, or other service-based companies.
  • Valid driver's license and ability to utilize own vehicle for travel between different work locations.

Benefits

  • Medical, Dental, Vision insurance
  • 401k with match
  • Paid time off
  • Sick time
  • Flexible spending account
  • Company paid life and accidental death insurance
  • Exclusive vendor discounts
  • Mileage reimbursement for travel between properties
  • On-site company housing available at many locations (performance and tenure required for eligibility)
  • Performance-based bonuses for Property Managers
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