Customer Service - Self Storage Manager

$29,120 - $29,120/Yr

Public Storage - Columbus, OH

Full-time - Entry Level

Columbus, OH

1,001-5,000 employees

Real Estate

About the position

The Property Manager role at Public Storage involves working independently across multiple locations, focusing on customer service and operational tasks. This position is essential for assessing customer storage needs, managing inventory, and ensuring the cleanliness and maintenance of the facilities. Property Managers also handle financial transactions and customer communications, contributing to the overall success of the self-storage operations.

Responsibilities

• Assess customer storage needs and make suggestions, including selling packing and moving supplies.
• Conduct daily storage unit inspections to confirm inventory and availability.
• Audit cash drawers and make bank deposits as part of daily business operations.
• Assist customers with payment reminders and collection calls when necessary.
• Perform cleaning and daily maintenance tasks, including sweeping/mopping interior areas and maintaining exterior grounds.

Requirements

• Experience in customer service-centered sales environments such as retail, restaurant, or service-based companies.
• Valid driver's license and ability to utilize own vehicle for travel between work locations.

Benefits

• Medical, Dental, Vision insurance
• 401k with match
• Paid time off
• Sick time
• Flexible spending account
• Company paid life and accidental death insurance
• Exclusive vendor discounts
• Mileage reimbursement for travel between properties
• On-site company housing available at many locations (performance and tenure required for eligibility)
• Performance-based bonuses for Property Managers