Customer Service-Self Storage Manager

$33,509 - $51,126/Yr

Public Storage - Johnston, RI

Full-time

Johnston, RI

Real Estate

About the position

The Customer Service-Self Storage Manager at Public Storage is responsible for managing multiple storage locations, ensuring customer satisfaction, and maintaining the facilities. This role involves assessing customer needs, conducting inspections, handling financial transactions, and performing maintenance tasks to keep the properties in excellent condition.

Responsibilities

• Work independently at multiple locations, spending time both inside and outside.
• Assess customer storage needs and make suggestions, including selling packing and moving supplies.
• Conduct daily storage unit inspections to confirm inventory and availability.
• Audit cash drawers and make bank deposits as part of daily business operations.
• Keep customers current with payments and make reminder and collection calls when required.

Requirements

• Ability to transport and lift/move items weighing up to 35 pounds.
• Ability to walk in/around facilities, spending up to 50% of time in outdoor environments, including climbing stairs and opening large doors.
• Perform cleaning and daily maintenance tasks, including sweeping/mopping interior areas and maintaining exterior grounds.