Customer Service - Self Storage Manager

$36,920 - $36,920/Yr

Public Storage - Torrance, CA

Full-time - Entry Level

Torrance, CA

Real Estate

About the position

The Self Storage Manager at Public Storage is responsible for overseeing multiple storage facilities, ensuring customer satisfaction, and maintaining property standards. This role involves independent work, customer interaction, and various administrative tasks, including cash handling and inventory management. The position offers flexible scheduling and the opportunity for performance-based bonuses.

Responsibilities

• Assess customer storage needs and make suggestions, including selling packing and moving supplies.
• Conduct daily storage unit inspections to confirm inventory and availability.
• Audit cash drawers and make bank deposits as part of daily operations.
• Assist customers with payments and make reminder and collection calls when necessary.
• Perform cleaning and daily maintenance tasks to maintain property appearance.
• Open and close facilities, ensuring security and proper access for customers.
• Document all customer payments accurately and in accordance with company policy.
• Execute lien sales and administer transactions with auction vendors.

Requirements

• Experience in customer service or sales environments such as retail, restaurant, or service-based companies.
• Valid driver's license and ability to utilize own vehicle for travel between locations.

Nice-to-haves

• Experience in property management or self-storage industry.

Benefits

• Medical, Dental, Vision insurance
• 401k with matching contributions
• Paid time off and sick time
• Company paid life and accidental death insurance
• Exclusive vendor discounts
• Mileage reimbursement for travel between properties
• On-site company housing available at select locations
• Performance-based bonuses for property managers.