Customer Service Self Storage Manager

$29,120 - $29,120/Yr

Public Storage - Bradenton, FL

Full-time - Entry Level

Bradenton, FL

1,001-5,000 employees

Real Estate

About the position

The Customer Service - Self Storage Manager at Public Storage is responsible for managing multiple storage locations, providing excellent customer service, and ensuring the facilities are well-maintained and ready for customers. This role involves assessing customer needs, conducting daily inspections, handling cash management, and maintaining the overall cleanliness and appeal of the properties.

Responsibilities

• Manage multiple storage locations independently.
• Assess customer storage needs and provide recommendations.
• Sell packing and moving supplies to customers.
• Conduct daily inspections of storage units to confirm inventory and availability.
• Audit cash drawers and make bank deposits as part of daily operations.
• Assist customers with payment reminders and collection calls when necessary.
• Perform cleaning and maintenance tasks to keep the facilities in good condition.

Requirements

• Ability to lift and move items weighing up to 35 pounds.
• Ability to walk around facilities and spend time in outdoor environments, including climbing stairs and opening large doors.

Nice-to-haves

• Experience in customer service or retail management.
• Knowledge of self-storage operations.

Benefits

• Medical, Dental, Vision insurance
• 401k with matching contributions
• Paid time off and sick time
• Flexible spending account
• Company paid life and accidental death insurance
• Exclusive vendor discounts
• Mileage reimbursement for travel between properties
• On-site company housing available at select locations
• Performance-based bonuses for property managers