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Customer Service / Service Writer - Full Time
$40,000 - $60,000/Yr
Imperial Truck and RV service - Bremerton, WA
posted 2 months ago
Full-time - Entry Level
Bremerton, WA
About the position
The Service Writer / Customer Service Representative role at Imperial Truck and RV Service involves direct interaction with customers to understand their service needs, prepare service orders, and ensure a smooth communication process between customers, vendors, and company personnel. This position is essential for maintaining customer satisfaction and facilitating efficient service operations.
Responsibilities
- Listening to the customer and documenting their issues.
- Writing service orders and preparing estimates.
- Ordering parts and typing invoices.
- Answering phones and communicating clearly with customers and vendors.
- Interacting politely with customers and vendors in person.
- Maintaining clear communication with company personnel.
- Projecting a professional demeanor in all dealings with customers and vendors.
- Researching and ordering parts.
Requirements
- Must be able to communicate clearly, both on the phone and in person.
- Must be able to type and use a desktop computer.
- Must be able to read and write in English (Spanish language skills are a plus).
- Must be reliable.
Nice-to-haves
- Having an interest in automobiles is preferred.
Benefits
- Will train for the position.
