Ascena Retail Group - Lakeland, FL
posted 5 months ago
Part-time - Entry Level
Lakeland, FL
Clothing, Clothing Accessories, Shoe, and Jewelry Retailers
About the position
As a Customer Service Specialist at Lane Bryant, you will provide exceptional shopping experiences to customers, fostering authentic connections and helping them discover products they love. This role emphasizes the importance of an inclusive store environment where customers feel welcome, and it aligns with Lane Bryant's mission of empowering women through fashion.
Responsibilities
- Welcome customers and engage with them to understand their needs and support their shopping experiences.
- Share knowledge of products and services with customers to outfit and inspire them.
- Uphold brand merchandising and visual standards for a clean, neat, well-presented store.
- Promote in-store events and company programs that support the brand.
- Contribute to the store's success by maintaining the highest brand and execution standards.
- Support an inclusive and welcoming store environment for customers and associates.
Requirements
- Prior retail experience or customer-focused experience
- Passion for styling and love of working with people
- Flexible availability - including evenings, weekends, and holidays
- Ability to read, write, and communicate in English
- Proficient with technology, including an ability to operate store systems accurately.
Benefits
- 50% off regular-priced merchandise at Lane Bryant
- Opportunity for growth within the family of brands
- Opportunities to support philanthropic partners that benefit local communities.
