Customer Service Specialist
$60,195 - $76,544/Yr
City of Bothell, WA - Bothell, WA
posted about 2 months ago
Part-time - Entry Level
Hybrid - Bothell, WA
About the position
The City of Bothell is seeking a part-time Customer Service Specialist who is outgoing and customer-service oriented. This role involves providing assistance and information to visitors, answering phone calls, and performing various clerical and administrative tasks. The position also requires attending night meetings as a recording secretary for boards or commissions, fostering strong partnerships within the community, and ensuring effective communication across diverse channels.
Responsibilities
- Provide customer service, information, and assistance to visitors and others doing business with the City.
- Answer main city hall phone lines and direct calls to appropriate departments.
- Perform clerical and administrative tasks, including data entry, record keeping, basic accounting, invoice processing, document preparation and review, and file maintenance.
- Attend night meetings (approximately 3 times a month) as a recording secretary to a board or commission.
Requirements
- Effective communication skills
- Customer service experience
- Entry-level qualifications
Benefits
- Wellness program
- Paid holidays
- Disability insurance
- Health insurance
- Dental insurance
- Vision insurance
