This job is closed
We regret to inform you that the job you were interested in has been closed. Although this specific position is no longer available, we encourage you to continue exploring other opportunities on our job board.
About the position
The Customer Service Representative position involves handling inquiries from gas utility customers through various communication channels including phone, chat, and email. The role requires a friendly personality and a strong commitment to providing excellent customer service. Candidates must be quick learners, as they will need to absorb a significant amount of information related to the services offered.
Responsibilities
- Handle customer inquiries via phone, chat, and email.
- Provide excellent customer service to gas utility customers.
- Learn and understand the company's services and products.
- Assist customers with their inquiries and resolve issues effectively.
Requirements
- High School Diploma
- 2+ years of customer service experience
- Proficient in MS Excel, Word, and Outlook
- Demonstrated ability to provide great customer service
- Strong customer service aptitude and a desire to help
- Quick and eager learner
- High speed, reliable internet for remote work.
Nice-to-haves
- 5+ years of customer service experience
- Energy/Utility experience
- Natural Gas experience
