Customer Service Specialist

$31,200 - $31,200/Yr

Sticker Blitz - Warren, MI

Part-time - Entry Level

Warren, MI

About the position

As a Customer Service Representative at Sticker Blitz, you will be the friendly voice and helpful resource for our customers, ensuring every interaction leaves a positive impression. This part-time role involves responding to inquiries, providing product information, and resolving issues, all while contributing to a collaborative and innovative team environment.

Responsibilities

• Engage with customers via email and phone to answer questions, provide information, and resolve concerns.
• Assist with account set up, returns, and general inquiries, always maintaining a positive and professional attitude.
• Handle customer feedback and complaints with empathy and efficiency, ensuring a seamless resolution.
• Collaborate with the team to enhance our customer service approach and elevate the overall experience.

Requirements

• Experience in customer service or a similar role.
• Excellent communication skills, both written and verbal.
• Ability to work independently and as part of a team.

Nice-to-haves

• A positive, can-do attitude and a willingness to learn quickly.

Benefits

• Professional development opportunities
• Hands-on experience in the e-commerce and printing industry