Customer Service Supervisor
JM Family Enterprises•Deerfield Beach, FL
469d•Onsite
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About The Position
The Mechanical Claims Supervisor at JM Family Enterprises is responsible for leading a team focused on mechanical claims authorization and customer service delivery. This role involves motivating team members, analyzing key performance indicators, and implementing process improvements to enhance productivity and service levels. The supervisor will also handle escalations and complex claim situations, ensuring effective communication with both internal and external stakeholders.
