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Foundever - Mooresburg, TN
posted 4 months ago
About the position
The position at Foundever involves providing exceptional customer service through inbound calls, chat, and email communications. The role is focused on resolving customer inquiries and complaints while navigating multiple systems and tools. This is an on-site position located in Morristown, TN, and requires candidates to live within 50 miles of the office. Foundever emphasizes employee growth and development, with a significant percentage of management positions filled internally.
Responsibilities
- Handle inbound service calls
- Drive customer satisfaction through voice, chat, and/or email communications
- Navigate through multiple systems and tools
- Participate in ongoing training and skill development
Requirements
- Must be 18+ years of age
- High school diploma (or GED equivalent)
- Strong communication skills, including the ability to navigate between screens while assisting customers
- Problem-solver with a can-do attitude
- Eager to advance your career with a reliable company
- Enjoy working independently and with a team
- Must pass a background check
Benefits
- Paid training
- Growth and development opportunities
- Employee well-being programs
