Customer Service Technical Associate
Wolters Kluwer•Madison, WI
498d
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About The Position
The Customer Service Technical Associate role at Wolters Kluwer involves providing front-line technical support to clients through phone and email communication. This position is part of the Client Support and Training team, focusing on delivering excellent customer service and ensuring effective resolution of client issues. The associate will be responsible for managing support cases, gathering client requirements, and assisting in the development of team processes to enhance efficiency.
