Prometric - Las Vegas, NV
posted 12 days ago
The Customer Service Test Center Manager (TCM) at Prometric is responsible for overseeing the operations of the test center, ensuring that it meets the standards of Prometric and its clients. This role involves managing staff, maintaining security and integrity of the testing environment, and providing excellent customer service to test candidates. The TCM plays a crucial role in the success of the test center by leading a team of Test Center Administrators and ensuring compliance with company policies and procedures.