Customer Service

Unclassified - Buffalo, NY

Full-time

Buffalo, NY

About the position

The Customer Service Representative position is focused on conducting market research by calling client companies. This role is expected to last approximately 6-8 weeks and is ideal for individuals looking to gain experience in customer service and market research.

Responsibilities

• Conduct market research by calling client companies.
• Engage with clients to gather information and insights.
• Document responses and report findings to the team.

Requirements

• Strong communication skills.
• Ability to engage with clients over the phone.
• Basic understanding of market research principles.

Nice-to-haves

• Previous experience in customer service or market research.
• Familiarity with CRM software.

Benefits

• Equal employment opportunity employer.