This job is closed
We regret to inform you that the job you were interested in has been closed. Although this specific position is no longer available, we encourage you to continue exploring other opportunities on our job board.
About the position
The Customer Service Representative (CSR) role is designed for an individual who is enthusiastic and goal-driven, providing essential support to the customer department and management in a dynamic workplace. The CSR will serve as a professional face for the company, engaging with a diverse clientele and addressing inquiries related to pet care, nutrition, and product information.
Responsibilities
- Support consumers through answering phone, web, and email correspondence
- Read from scripts
- Provide no personal opinions
- Resolve product or service problems by clarifying the customer's complaint
- Determine the cause of the problem
- Utilize knowledge in Excel
Requirements
- Experience working in a veterinarian office
- Prior experience as a Vet Tech or Vet Assistant
- Veterinary schooling
- Experience with animals
- Knowledge of pet nutrition and allergies
Benefits
- Excellent salary
- Career growth opportunities
- Supportive management team
