Customer Solution Specialist
Clear Rate Communications•Troy, MI
466d•$33,280 - $37,440
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About The Position
As a Customer Solution Specialist at Clear Rate Communications, you will provide elite, real-time troubleshooting support to customers through inbound calls, emails, and chats. The role focuses on resolving customer issues on the first call while ensuring a world-class service experience. You will be responsible for assessing customer needs, assisting with device setups, explaining features, managing account information, and suggesting product upsells.
