Customer Specialist

$41,600 - $78,000/Yr

Freedom Forever - Houston, TX

Part-time,Full-time - Entry Level

Houston, TX

1,001-5,000 employees

Utilities

About the position

Join our team as a Customer Experience Specialist and be part of a dynamic and fast-paced environment. Your role will involve collecting reviews from our existing customers to assess the effectiveness of their current solar systems. Opportunities are available for part-time and full-time work with a minimum of 4 hours per week required for part-time pay eligibility. Houston locals, college students, and young professionals are highly encouraged to apply!

Responsibilities

• Execute service checks on solar customers experience with their systems in the Houston area
• Provide quality customer service and resolve issues in a timely and professional manner
• Enter customer data and update account information accurately in the system

Requirements

• Excellent communication, multitasking, and organization skills
• Fast learner and active listener
• Proficient in data entry
• Bilingual in Spanish is a plus
• Ability to effectively communicate with customers from diverse backgrounds
• Transportation is required

Benefits

• Flexible schedule
• On-the-job training
• Room for advancement