Customer Specialist

Lane Bryant - Youngstown, OH

Part-time - Entry Level

Youngstown, OH

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

As a Customer Specialist at Lane Bryant, you will provide exceptional shopping experiences to customers, empowering self-expression through authentic connections and product discovery. You will support an inclusive store environment, ensuring customers feel welcome during their shopping journey while upholding brand standards and promoting in-store events.

Responsibilities

• Welcome customers and engage with them to understand their needs and support their shopping experiences.
• Share knowledge of products and services to outfit and inspire customers.
• Uphold brand merchandising and visual standards for a clean, neat, well-presented store.
• Promote in-store events and company programs that support the brand.
• Contribute to the store's success by maintaining the highest brand and execution standards.
• Support an inclusive and welcoming store environment for customers and associates.

Requirements

• Prior retail experience or customer-focused experience
• Passion for styling and love of working with people
• Flexible availability - including evenings, weekends, and holidays
• Ability to read, write, and communicate in English
• Proficient with technology, including an ability to operate store systems accurately.

Benefits

• Merchandise discount at our brands: 50% off regular-priced merchandise at Lane Bryant, plus potential discounts at other KnitWell Group brands.
• Support for individual development and growth opportunities within the family of brands.
• Opportunities to support philanthropic partners that benefit local communities.