Thomson Reuters - Hartford, CT
posted 6 days ago
Thomson Reuters is seeking a Customer Success Manager to support the adoption and use of CoCounsel Core & Drafting products within state and federal US courts. This role focuses on ensuring that courts can effectively utilize the software in their judicial workflows, establishing long-term relationships, and maximizing product usage. The CSM will onboard and train court personnel, manage accounts, troubleshoot issues, and collaborate with internal teams to meet client needs.