Customer Success Manager - Commercial ID
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About The Position
We seek a highly motivated and detail-oriented Customer Success Manager to join our dynamic team. As a Customer Success Manager, you will be critical in leading customers throughout their journey with ID.me. This position requires strong account management skills and the ability to orchestrate multiple resources and team members to ensure our customers achieve the value promised during the sales process. Success in this role is not only about building and maintaining strong relationships but also ensuring we’re making our customer partnerships better every day by identifying potential integration and messaging improvements, expansion opportunities, and the various ways we can help them to achieve their strategic goals.
