Customer Success Manager - Core Clouds
Salesforce•Atlanta, GA
463d•$128,300 - $217,200
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About The Position
The Customer Success Manager (CSM) at Salesforce is responsible for ensuring that customers maximize the value of their Salesforce investment through expert guidance and support. This role involves building strong relationships with customer organizations, acting as a trusted advisor, and managing customer incidents to enhance their overall experience with Salesforce's Signature Success Plan. The CSM will coordinate deliverables, provide proactive feature guidance, and advocate for customers during issue resolution, all while maintaining a focus on the customers' business goals and outcomes.
