Customer Success Manager, Data Cloud
Salesforce•Chicago, IL
446d•$128,300 - $217,200
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About The Position
As a Customer Success Manager (CSM) at Salesforce, you will be the primary point of contact for our customers who have purchased the Signature Success Plan. Your role is to build strong relationships with customer organizations, ensuring they derive maximum value from their Salesforce investment. You will manage customer incidents, provide proactive guidance on Salesforce features, and coordinate the delivery of services to enhance customer satisfaction and success. This position is crucial in supporting our largest and most strategic customers in leveraging AI capabilities through Data Cloud, ultimately driving their business goals and outcomes.
