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Salesforce - Indianapolis, IN
posted 3 months ago
As a Customer Success Manager (CSM) at Salesforce, you will serve as a trusted advisor and partner for customer organizations, focusing on enhancing their experience with Salesforce's products and services. Your role will involve building strong relationships with customers, understanding their business needs, and ensuring they derive maximum value from their Salesforce investment. You will manage customer incidents, drive success strategies, and collaborate with internal teams to deliver a unified Signature experience, particularly during critical peak events.