A Place For Mom - Indianapolis, IN
posted 11 days ago
The Home Care Customer Success Manager (CSM) at A Place for Mom is responsible for ensuring the success and retention of a portfolio of home care customers. This role involves building strong relationships with home care agencies, providing ongoing support, and driving the conversion of referrals. The CSM will analyze account performance, communicate insights, and implement strategies to enhance customer satisfaction and revenue growth. The position requires a blend of sales and account management skills, with a focus on achieving results and fostering collaboration across teams.