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Leica Microsystems - Alpharetta, GA
posted about 2 months ago
Full-time - Mid Level
Alpharetta, GA
10,001+ employees
Computer and Electronic Product Manufacturing
About the position
As a Customer Success Manager for Reality Cloud Studio at Hexagon, you will be responsible for implementing customer-success strategies that enhance client relationships and drive business growth. This role requires a self-motivated and results-oriented individual who can act as a strategic advisor to customers, ensuring their success with our digital reality solutions.
Responsibilities
- Drive customer success and business expansion through effective relationship management.
- Act as a strategic advisor to customers, providing insights and guidance on our solutions.
- Implement customer-success strategies to enhance client satisfaction and retention.
- Collaborate with cross-functional teams to address customer needs and challenges.
Requirements
- Proven experience in customer success or account management roles.
- Strong interpersonal and communication skills to build trusted relationships with clients.
- Ability to analyze customer data and provide actionable insights.
- Self-motivated and results-oriented mindset.
Nice-to-haves
- Experience in the technology or software industry.
- Familiarity with digital reality solutions and related technologies.
Benefits
- Competitive salary and performance bonuses.
- Health insurance coverage.
- Opportunities for professional development and training.
