customer success manager - sales/saas

$52,000 - $59,000/Yr

Randstad - Novi, MI

Full-time - Mid Level

Novi, MI

Administrative and Support Services

About the position

The Customer Success Manager - Sales/SaaS role at Randstad US focuses on retaining clients and driving revenue growth within the US sales team. This permanent position involves managing customer onboarding, ensuring client satisfaction, and expanding existing accounts. The ideal candidate will have a background in SaaS and experience in sales solutions, with the potential for unlimited commission on top of a competitive base salary.

Responsibilities

• Manage the onboarding of new customers
• Conduct contact meetings and demos as needed
• Retain and expand accounts
• Manage the annual subscription renewal pipeline in Salesforce
• Maximize revenue growth through upselling/cross-selling

Requirements

• Bachelor's degree
• 4 years of experience in a related field
• Experience in SaaS
• Strong business development skills
• Proficient in customer relationship management

Benefits

• Health insurance
• 401K contribution
• Incentive and recognition program
• Unlimited commission potential