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SAP - Newtown Square, PA
posted 3 months ago
The Customer Success Manager (CSM) role within the SAP Academy for Customer Success is designed for early-career professionals to guide customers through their business journey with SAP solutions. The CSM focuses on enhancing customer satisfaction, retention, and renewals while overseeing key milestones throughout the customer lifecycle. This position involves a 10-month learn-apply program that combines classroom and field training, preparing candidates for a direct customer-facing role in the dynamic Customer Success board area.